Refund Policy

Last updated: 3 September 2026

This Refund Policy applies to paid products sold by Best in Gaya (for example business listing subscriptions, featured placements, or in-app/website paid plans). Purchases from third-party businesses listed on Best in Gaya are handled by those businesses unless we clearly say otherwise at checkout.

1. Digital / subscription plans

• Fees for activated listing upgrades, ads, or subscription periods are generally non-refundable once the paid benefit has started, except where required by law or as stated below.
• If a payment was charged due to a clear technical error on our side (duplicate charge, wrong plan activated), contact us within 7 days with payment proof. Eligible cases will be refunded or credited.
• If we cancel your paid plan for a reason other than your breach of Terms, we may offer a pro-rata refund or credit for the unused period.

2. How to request a refund

Email wasim.naiyar@gmail.com with:

• Registered phone/email
• Order / payment ID (Razorpay or invoice reference)
• Reason for the request

We aim to respond within 7 business days. Approved refunds are sent to the original payment method and may take 5–10 business days depending on the bank/UPI provider.

3. Google Play / App Store billing

If you purchased through Google Play or Apple, their store refund rules may also apply. You can request a refund via the store’s order history when required; we will cooperate with the platform’s process.

4. Third-party goods & services

Orders or bookings fulfilled by listed businesses (hotels, shops, pharmacies, etc.) follow that business’s own cancellation/refund rules. Contact the business first; we can help mediate support requests at https://www.bestingaya.com/contact-us.

5. Contact

Refunds & billing: wasim.naiyar@gmail.com
Phone: +91 7903015115
Website: https://www.bestingaya.com